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Cybernetics, Time-Sharing, Human-Computer Symbiosis and Online Communities

Foundations of the Cybernetic Revolution

In 1961, MIT was to celebrate its centennial anniversary. Martin Greenberger, who had joined the MIT faculty in 1958, describes how a call went out for appropriate ways to celebrate:

I proposed a series of lectures on the computer and the future. We threw open the hatches and got together the best people we could assemble - whatever their fields. We asked these thinkers to project ahead and help us understand what was in store [1].

Charles Percy Snow, a British writer, was invited to be the keynote speaker, His talk, "Scientists and Decision Making," discussed the need for democratic and broad-based participation in the decisions of society "We happen to be living at a time of a major scientific revolution," he observed, "probably more important in its consequences, than the first Industrial Revolution, a revolution which we shall see in full force in the very near future" [2].

He and the other speakers expressed their concern that the challenges represented by the computer be understood and treated seriously. They felt that there would need to be government decisions regarding the development and application of the computer. They cautioned that these decisions be entrusted to people who understood the problems the computer posed for society. Also, they were concerned that the smaller the number of people involved in important social decisions, the more likely serious errors of judgment would be made. They urged that it was necessary to open up the decision-making process to as broad a set of people as possible.

Present at this gathering were several of the pioneers who had helped to set the foundation for the developing cybernetic revolution. What was the revolution they were describing? John Pierce, a pioneer in electronics research at Bell Labs, was one of the speakers at the MIT Centennial Conference. In an article published several years later in Scientific American, Pierce described the foundation of the cybernetic revolution that was then unfolding [3]. Pierce noted the intellectual ferment that accompanied two publications in 1948. One was "The Mathematical Theory of Communication" by Claude Shannon, published in July and October 1948 in the Bell Systems Technical Journal. The other was the publication of Norbert Wiener's book Cybernetics: Control and Communication in the Animal and the Machine.

Summing up Shannon's contribution, Pierce described how Shannon had changed communication theory from guesswork to science. Pierce wrote:

Shannon has made it possible for communication engineers to distinguish between what is possible and what is not possible. Communication theory has disposed of unworkable inventions that are akin to perpetual motion machines. It has directed the attention of engineers to real and soluble problems. It has given them a quantitative measure of the effectiveness of their system [4].

In the 1930s, the mathematician and computer pioneer Alan Turing had determined that it was possible to design a universal or general-purpose computer. Such a computer would be able to do any calculation that could be done by a machine, provided the computer was given a program describing the calculation. Building on Turing's contribution, Shannon had demonstrated how Boolean algebra and logic could be used in the analysis and synthesis of switching and computer circuits.

Another founder of the Cybernetics Revolution was Norbert Wiener. Pierce recalled the important intellectual catalyst that Wiener's book provided when it appeared in 1948. Wiener was interested in the means by which feedback could be communicated to help correct problems that develop in an organism. Describing the contribution Wiener's work made in defining the need for feedback, Pierce gives the example of a community "where the Lords of Things as They Are protect themselves from hunger by wealth, from public opinion by privacy and anonymity, from private criticism by the laws of libel and the possession of the means of communication." It is in such a society, he explains, that "ruthlessness can reach its most sublime levels." And he points out that the creation of such a society requires "the control of the means of communication" as "the most effective and important element" [5]. Such a community, he observed, is very unstable.

Wiener, in an interview in 1959, explained why such a community is unstable. Describing the importance of accurate information and feedback, Wiener used the example of driving a car:

.. instead of seeing where you are going, somebody puts a picture in front of you. Clearly, it won't be very long before you hit the curb. This is true in other spheres. Facing the contingencies of life depends on adequate and true information. The more that information is conditioned by the people who are doing the controlling, the less they will be able to meet emergencies. In the long run, such a system of misinformation can only lead to catastrophe [6].

In Cybernetics, Wiener defined three central concepts as crucial to any organism or system: communication, control, and feedback. He coined the term cybernetics to designate the important role that feedback plays in a communication system. The word was derived from the Greek kybernetes meaning governor or steersman [7]. The digital computer had raised the question of the relationship between the human and the machine. Wiener proposed to explore this relationship in a scientific manner, examining which "functions should properly be assigned to these two agencies." He believed this to be the crucial question for our times [8].

Important to Wiener's vision was the understanding that the more complex the machine, such as the developing digital computer, the more, not less, direction and intelligence were required on the part of its human partner. Wiener often pointed to the literal way in which the computer interpreted the data provided to it. He explained the necessity for increased human guidance and forethought when directing computers:

Here I must enter a protest against much of the popular understanding of computing machines and similar quasi-mechanical aids. Many people suppose that they are replacements for intelligence and have cut down the need for original thought. . . . This is not the case. If simple devices need simple thought to get the most out of them, complicated devices need a vastly reinforced level of thought. . . . Moreover this work cannot be put off until the machines have already processed their data. It is very rare, and to say the least, by no means normal, that data that has been thoughtlessly selected can be organized by an afterthought so as to produce significant results [9].

In the introduction to Cybernetics, Wiener described some of the important influences on his development as a scientist and on his thinking in the field of cybernetics. In the 1930s, he was invited to attend a series of private seminars on the scientific method held by Dr. Arturo Rosenblueth of the Harvard Medical School in Cambridge, Massachusetts. He and Dr. Rosenbleuth had a common interest in understanding the scientific method, and both believed that science had to be a collaborative endeavor [ 10]. Scientists involved in a variety of fields of study were invited to the seminars to encourage an interdisciplinary approach to the problems of communication in machine and animals. Describing the methodology of the seminars, Wiener writes:

In those days, Dr. Rosenblueth...conducted a monthly series of discussion meetings on scientific method. The participants were mostly young scientists at the Harvard Medical School, and we would gather for dinner about a round table in Vanderbilt Hall....After the meal, somebody - either one of our group or an invited guest - would read a paper on some scientific topic, generally one in which questions of methodology were the first consideration, or at least a leading consideration. The speaker had to run the gauntlet of an acute criticism, good-natured but unsparing...Among the former habitués of these meetings there is more than one of us who feels that they were an important and permanent contribution to our scientific unfolding" [11].

Wiener was a member of this group until the onset of World War II ended the seminars. After the war was over, Wiener began a set of seminars near MIT modeled on his earlier experience in the seminars with Dr. Rosenblueth. The post-war seminars that Wiener convened were to have an important influence on the work of several of the pioneers of the upcoming computer networking revolution.

Another MIT pioneer, Jerome Wiesner, who later became a Science Advisor to President Kennedy, described the role Wiener's seminars played in helping to develop the interdisciplinary tradition of research at MIT's Research Laboratory for Electronics (known as the RLE). Wiener's ideas about communication and feedback in man and machine, along with Shannon's work in information theory "spawned new visions of research for everyone interested in communications, including neurophysiology, speech, and linguistics investigation," wrote Wiesner. "The work was both theoretical and experimental as well as basic and applied." He described how it led to exciting new ideas and to their implementation in practice which "remains a hallmark of the present-day RLE" [12].

Wiesner provides the following account of the seminars that Wiener set up after World War II:

In the winter of 1947, Wiener began to speak about holding a seminar that would bring together the scientists and engineers who were doing work on what he called communications. He was launching his vision of cybernetics in which he regarded signals in any medium, living or artificial, as the same; dependent on their structure and obeying a set of universal laws set out by Shannon. In the spring of 1948, Wiener convened the first of the weekly meetings that was to continue for several years...The first meeting reminded me of the tower of Babel, as engineers, psychologists, philosophers, acousticians, doctors, mathematicians, neurophysiologists, and other interested people tried to have their say. After the first meeting, one of us would take the lead each time, giving a brief summary of their research, usually accompanied by a running commentary by Wiener, to set the stage for the evening's discussion. As time went on, we came to understand each other's lingo and to understand, and even believe, in Wiener's view of the universal role of communications in the universe. For most of us, these dinners were a seminal experience which introduced us to both a world of new ideas and new friends, many of whom became collaborators in later years [13].

Interactive Computing, Time-Sharing, and Human-Computer Symbiosis

Wiener's stress on interdisciplinary and practical work in the field of communications helped to set the foundation for upcoming developments in digital computers. By the mid 1950s, several members of the MIT community had been introduced to a new form of computing - interactive computing - in their work on the Whirlwind Computer. Whirlwind research began at MIT in 1947, providing those involved with important practical experience in digital computing. Whirlwind came online around 1950 and was used until 1957, when the MIT Computation Center began using another vacuum-tube computer, the IBM 704 [14]. Only when the Computation Center was upgraded from vacuum tube computers to the first transistorized computer in the IBM family, the IBM 7090, did time-sharing become possible [15].

IBM, which was a main provider of computers during this period, promoted batch processing and saw it as the form of computing for the future. Reseachers at MIT, however, had a different vision. Some had worked on the Whirlwind Computer and had experienced a form of interactive computing that made it possible to use the computer directly, rather than having to submit punch cards to a central computer center and await the results [16]. The experience of real-time activity at the computer had been a significant advance over the frustration of awaiting the results of one's program under the batch processing system.

Computer resources during this period were very expensive. In general, the cost prohibited a single person from using a computer in real time. A few far sighted researchers, however, had the idea of a time-sharing system that would take advantage of the speed of the computer, allowing several users to work with it at the same time. The computer scheduled their work in a way that gave the illusion that each was using the computer independently. In June 1959, Christopher Strachey, a British researcher, presented a talk at the International Conference on Information Processing, UNESCO, proposing time-sharing [ 17]. Also in 1959,John McCarthy, an MIT faculty member, wrote a memo describing a new form of computing that time-sharing would make possible and proposing that MIT plan to implement this form of computing once the IBM 7090, the new transistorized computer that they were expecting to replace the IBM 704, arrived. McCarthy advocated developing a "general-purpose system where you could program in any language you wanted" [18]. In a memorandum to MIT Professor P. M. Morse in January 1959, McCarthy wrote:

This memorandum is based on the assumption that MIT will be given a transistorized IBM 709 about July 1960. 1 want to propose an operating system for it that will substantially reduce the time required to get a problem solved on the machine....The proposal requires a complete revision in the way the machine is used....I think the proposal points to the way all computers will be operated in the future, and we have a chance to pioneer a big step forward in the way computers are used [19].

At the same time as McCarthy was proposing a new form of computing - time-sharing and interactive computing - another computer pioneer, J. C. R. Licklider, who would play an important role in the developing computer revolution, was working on a paper exploring the concept of human-computer interaction that Norbert Wiener had stressed was so crucial.

Licklider had done his graduate work in psychology and, after World War II, he did research at Harvard and worked as a lecturer. He attended the post-war Wiener circles. "At that time," Licklider explained in an interview, "Norbert Wiener ran a circle that was very attractive to people all over Cambridge, and Tuesday nights I went to that. I got acquainted with a lot of people at MIT" [ 20]. He describes another important influence on his work, the Summer Projects at MIT that he attended. Beginning in the summer of 1952, an interdisciplinary series of summer projects, which Licklider found "exhilarating" were carried on at MIT for several years. He remembered how "they brought together all these people - physicians, mathematicians. You would go one day and there would be John von Neumann, and the next day there would be Jay Forrester having the diagram of a core memory in his pocket and stuff - it was fantastically exciting" [21].

Licklider became involved with MIT and Lincoln Laboratory and "computers and radar sets and communications." He was the only psychologist in this interdisciplinary group of physicists, mathematicians and engineers. "So it was a fantastic opportunity," he noted. The lab he worked at was run by the RLE and he described how it "gave me a kind of access to the most marvelous. electronics there was" [22].

By 1958-1959, Licklider was working with the engineering company Bolt Beranek and Newman doing acoustical research. There he had access to digital computers, first a Royal McBee LGP-30, and then one of the earliest DEC PDP-1 computers. Licklider learned how to program on the LGP-30, and, when the PDP-1 arrived, one of the earliest time-sharing systems was created for it. Licklider notes the grand time he had exploring what it made possible:

Well, it turned out that these guys at MIT and BBN...We'd all gotten really excited about interactive computing, and we had a kind of little religion growing here about how this was going to be totally different from batch processing [23].

It was during this period that Licklider carried out an experiment to try to determine how the computer could aid him in his intellectual work. He explains:

More significantly from my point of view, a lot hinged on a little study I had made on how I would spend my time. It showed that almost all my time was spent on algorithmic things that were no fun, but they were all necessary for the few heuristic things that seemed to be important. I had this little picture in my mind of how we were going to get people and computers really thinking together [24].

Inspired by the Wiener seminars, Licklider tried to set up an interdisciplinary study circle to conduct a study for the Air Force. He explains:

Oh, yes. We had a project with the Air Force Office of Scientific Research to develop the systems concept. Now it's corny, but then it was an interesting concept. We were trying to figure out what systems meant to the engineer and scientific world. That involved some meetings in which we brought [together] good thinkers in several fields. We wanted a kind of miniature Wiener circle....we put a lot of hours into trying to do that [25].

This study is described in the article "Man-Computer Symbiosis." Norbert Wiener had proposed that man-computer symbiosis was a subset of the man-computer relationship. Licklider took that observation seriously and wrote an article which was published in March 1960 exploring the meaning and import of man-computer interaction and interdependence. He wrote:

Man-computer symbiosis is an expected development in cooperative interaction between men and electronic computers. It will involve very close coupling between the human and electronic members of the partnership. The main aims are 1) to let computers facilitate formulative thinking as they now facilitate the solution of formulated problems, and 2) to enable men and computers to cooperate in making decisions and controlling complex situations without inflexible dependence on predetermined programs [26].

The article became an important formulation of a vision of computing for the developing computer revolution in time-sharing and networking. Licklider did not promote the computer as a replacement for humans nor see humans as servants to computers. Instead he proposed research exploring the role of humans and machines. His goal was to enhance the symbiotic relationship between the human and computer partners needed to aid intellectual activity.

CTSS and Project MAC

One of those who was to play an important role in implementing the vision of human-computer symbiosis was Robert M. Fano. Fano worked at RLE after receiving his Ph.D. from MIT in June 1947. In the preface to his book Transmission of Information, he described his early contact with Norbert Wiener and Claude Shannon [27]. He explained how he studied the theoretical questions raised by Wiener and Shannon and did research to explore the theories they had pioneered.

In 1960, Fano was a senior faculty member at MIT. Gordon Brown, then Dean of the Engineering School of MIT, arranged for several faculty members to take a course in computing taught by Fernando Corbató and John McCarthy. Fano, remembering his excitement in learning how to program during this course, recalled, "I wrote a program that worked" [28].

Gordon Brown, according to Fano, understood that the computer was going to be very important and encouraged his senior faculty to become familiar with it. In 1960, the MIT administration appointed a committee to make recommendations about the future needs of MIT regarding computers. Fano was one of the faculty members appointed to the committee. This committee created a technical committee made up of Fernando Corbató, John McCarthy, Marvin Minsky, Doug Ross, and Jack Dennis, with Herb Teager acting as chair. This committee became known as The Long Term Computation Study Group.

During this period, the celebration of MIT's centennial was being planned. Eight talks were scheduled. After one of the speakers canceled at the last minute, John McCarthy, who had been working on the long-range computer study, was invited to speak. In his talk, McCarthy described the rationale behind time-sharing and the important vision for the future of computing that it represented. Other participants at the conference included Norbert Wiener, Claude Shannon, John Kemeny, Robert Fano, Alan Perlis, and J. C. R. Licklider. In the course of the conference, Wiener explained that "a computing machine is a general-purpose device that can be programmed to do very specific jobs" [29]. But, he warned, if you fail to give a necessary instruction to a computer, "you cannot expect the machine itself to think of this restriction" [ 30]. Wiener explained that humans had to oversee the computer. "The unsafe act," he cautioned, "may not show its danger until it is too late to do anything about it" [31].

In his comments, Licklider described how a human being "must not have so to clutter his mind with codes and formats that he cannot think about his substantive problem" [32]. Licklider described his vision of the future of the computer:

In due course it will be part of the formulation of problems; part of real-time thinking, problem solving, doing of research, conducting of experiments, get ting into the literature and finding references...It will mediate and facilitate communication among human beings [33].

He expressed his hope that the computer "through its contribution to formulative thinking...will help us understand the structure of ideas, the nature of intellectual processes" [34]. And he proposed that "one of the most important present functions of the digital computer in the university should be to catalyze the development of [computer] science" [35].

Another participant at the conference, the linguist Yehoshua Bar-Hillel, pointed out that no one at the conference knew what was going to happen in the future, either in the long term or short term. Because of this uncertainty, it was important to decide what type of future it would be worthwhile to encourage. There were two paths to choose from, and he posed the question as to which path should be taken. "Do we want computers that will compete with human beings and achieve intelligent behavior autonomously, or do we want what has been called man-machine symbiosis?" [36]

"I think computer people have the obligation to decide which of the two aims they are going to adopt," he proposed. Arguing that the human brain was more developed than it would be possible to make a machine brain at the current stage of technological development, he recommended that the best path was that of man-machine symbiosis:

I admit that these two aims do not definitely exclude each other, but there has been an enormous waste during the last few years in trying to achieve what I regard as the wrong aim at this stage, namely, computers that will autonomously work as well as the human brain with its billion years of evolution.

Shortly after the conference, in the summer of 1961, Fano took a sabbatical. He went to work at Lincoln Labs because he hoped to learn more about digital computers there. Describing the important change he observed in how communications systems were viewed, he explained:

You know, we used to talk about components such as modulators and detectors and all the gadgets that went into communication systems. That's the past. We have to talk about functions now, because with a computer you can implement any function you want [37].

He proposed that one had to begin to think about communication in the general purpose way that the digital computer was making possible.

In the meantime, the Long Term Computation Study Group published its reports. There were two proposals for how to proceed; one from Herbert Teager, who had been chairman of the committee, and a second from the rest of the committee. Fernando Corbató, a member of the committee and then Associate Director of the MIT Computing Center, set out to implement an "interim" solution to the kind of computing the majority report proposed. Corbató describes the subsequent events.

I started up with just a couple of the key staff people, Marjorie Daggett...and Bob Daley. We hammered out a very primitive prototype...We started thinking about it in spring of 1961. I remember that by the summer of 1961 we were in the heat of trying to work out the intricacies of the interrupts [38].

He explains how he and the other programmers were acting on the vision that had been developed by the majority of the Long Term Study Group Committee:

I sketched out what we would try to do and Marjorie, Daley and I worked out the hairy details of trying to cope with this kind of poor hardware. By November, 1961 we were able to demonstrate a really crude prototype of the system [39].

They gave a seminar and demonstration with their prototype time sharing system in November 1961. Corbató recalls:

That's the date that's branded in my mind, It was only a four-Flexowriter system...People were pleased that there were finally examples surfacing from [the work]. They did not view it as an answer to anybody's problem...We made the [first] demo in November 1961 on an [IBM] 709. The switch to the [IBM] 7090 occurred in the spring of 1962 at the Comp Center [40].

Corbató describes how CTSS (Compatible Time-Sharing System), as the time-sharing system he was working on was called, could not go into operation until the transistorized IBM 7090 hardware had arrived and could be used in early spring of 1962 [41]. Only then could they begin to deal with the real problems of making a working system.

Corbató gave a talk at a conference about CTSS in May 1962, but they still did not have a working system running. By October 1962, however, J. C. R. Licklider had accepted a position with ARPA under the U. S. Department of Defense, on his condition that he would be allowed to implement the vision of interactive computing and time-sharing.

In November 1962, Licklider and Fano both attended an unclassified meeting held for the Air Force in Hot Springs, Virginia. Fano had been invited to chair a session on communications, and he and Licklider both attended some of the sessions on command and control. On the way back from the conference, on the train returning to Washington D. C., several people from the meeting were in the same car. They all chatted about what had happened and moved from seat to seat to talk to different people. "And I did spend quite a bit of time with Lick," Fano recalled, "and I understood better what he had in mind" [42].

Fano spent Thanksgiving Day 1962 thinking over the discussion he had had with Licklider. The day after Thanksgiving he had a meeting previously scheduled with the provost at MIT, Charlie Townes. When Fano told the provost what he had been thinking, Townes told him, "Go ahead." Fano wrote out his thoughts in a two-page memorandum that he distributed broadly around MIT. In the proposal, he put forward three goals: 1) time-sharing 2) a community using it and 3) education, which meant developing both undergraduate and graduate courses.

The following Tuesday, Fano met with Julius A. (Jay) Stratton, then president of MIT. Fano was surprised when Stratton asked him which building he would use for the project, encouraging him to begin to implement his proposal.

In reviewing the period, Corbató described how Licklider went to ARPA "as a 'Johnny Appleseed' with a mission" and that that was more than his superiors had expected. They tolerated it, Corbató observed, but Licklider was "the one who was driving it rather than them" [ 43]. Licklider added that while his superiors called for command and control, he made clear he was going to be involved with "interactive computing...I just wanted to make it clear," Licklider noted, "that I wasn't going to be running battle planning missions or something. I was going to be dealing with the engineering substratum that [would] make it possible to do that stuff [command and control] right" [44].

Fano developed a funding proposal for Project MAC. It was submitted to ARPA. The contract was signed on June 30, 1963, the day before the 1963 summer study to demonstrate and create enthusiasm for time-sharing and interactive computing began at MIT. "Time-sharing," Martin Greenberger recalled, "on the Computation Center machine was available on the opening day of the summer project" [45].

When asked how he felt when he learned that there would be funding to develop CTSS as part of Project MAC, Corbató recalled, "Well, it was a cooperative thing. Nobody had license to run wild - but you had license to try to make something happen" [46]. Corbató clarified, "I wasn't trying to start a company or anything like that; my goal was to exhibit it." By mid-October a second time-sharing computer was available for Project MAC. And it was operating within a week.

Reviewing the reasons for the success of Project MAC, Greenberger explained, "CTSS was an open system. It challenged the user to design his own subsystem, no matter what discipline he came from, no matter what his research interest" [47].

Fano pointed out that one of the goals of Project MAC had not been achieved. This goal identified an important technical and social need that would inspire future networking developments. The ever-developing and changing computer hardware and software posed the challenge of providing a support network for users, both locally and remotely He explained:

One of our goals was to make the computer truly accessible to people wherever they were. We did not succeed. For people who lived in the community that used the system, it was fine. In any system like that, you keep learning things, you keep using new things, and so you keep having troubles. If you can go next door and say, "Hey I was doing this and something strange happened, do you know what I did wrong?" usually somebody in your neighborhood will be able to help you. If instead you are far away, you are stuck. ...We tried to develop some way of helping the remote users....Well, we never did it. So in fact, we failed to make the computer truly accessible regardless of the location of the user [48].

Despite the problems, Greenberger observed, "I think one of the greatest successes was that CTSS gave so many people, with such widely different backgrounds, a system and experience that they would not have gotten any other way at that point" [ 49]. Fano explained that the importance of developing time-sharing was not just in developing something technical. Rather, he noted, "I am really talking about the interaction of users in the sharing. That's important. I feel that systems that do this as easily as time-sharing systems do not exist" [50]. Remembering how Project MAC created an online community, Fano recalled "friendship being born out of using somebody else's program, people communicating through the system and then meeting by accident and saying 'Oh, that's you.' All sorts of things. It was a nonreproducible community phenomenon," he concluded [51].

Offering his summary of the achievements, Corbató explained:

Two aspects strike me as being important. One is the kind of open system quality, which allowed everyone to make the system kind of be their thing rather than what somebody else imposed on them....So people were tailoring it to mesh with their own interests. And the other thing is, I think, we deliberately kept the system model relatively unsophisticated (maybe that's the wrong word - uncomplicated), so we could explain it easily [52].

The achievements of Project MAC and the other time-sharing systems built as a result of Lickiider's tenure at ARPA provided the basis for the vision that would guide the development of the ARPANET [53]. In their paper, "The Computer as a Communication Device," Licklider and Robert Taylor predicted:

In a few years, men will be able to communicate more effectively through a machine than face to face...We believe that we are entering into a technological age, in which we will be able to interact with the richness of living information - not merely in the passive way that we have become accustomed to using books and libraries, but as active participants in an ongoing process, bringing something to it through our interaction with it, and not simply receiving something from it by our connection to it [54].

While they acknowledged that technical uses, such as the switching function, were important in the transfer of information, such uses were not the aspect they were interested in. Instead they proposed that there was a power and responsiveness that online interaction with a computer made possible that would significantly affect the communication possible between the humans using the computer.

Though they were familiar with commercial time-sharing facilities that called themselves "multi-access," they explained that these had not succeeded in creating the kind of multi-access computer communities that the academic and research time-sharing systems spawned.

They described these time-sharing communities, of which Project MAC was an early example, as "socio-technical pioneers...out ahead of the rest of the computer world." They attributed this to the fact that some of the members of these online communities were computer scientists and engineers who understood both the concept of human-computer interaction and the technology of interactive, multi-access systems. Among the members of these online communities were creative people in different fields and disciplines who recognized the potential value of these multi-access communities to their work. Those in these online communities had access to large multi-access computers and knew how to use them. The collaborative efforts of those online had a regenerative effect [55].

Elaborating on what they meant by regenerative, they wrote that in the half-dozen time-sharing online communities in existence during the 1960s, those doing research and development of computer systems and applications provided mutual support for each other. The product was a growing quantity of resources, including programs, data, and technical know-how. "But we have seen only the beginning," they predicted. "There is much more programming and data collection - and much more learning how to cooperate - to be done before the full potential of the concept can be realized." They cautioned, however, that these systems could only be developed interactively. And they explain that, "The systems being built must remain flexible and open-ended throughout the process of development, which is evolutionary" [56].

They observe that there were systems advertising themselves via the same labels as "interactive," "time-sharing" and "multi-access." But these were commercial systems, and they found that there were distinct differences between the commercial systems and academic and research time-sharing systems. The commercial systems did not offer the same "power," "flexibility" of software resources, and the general purposeness that the research and academic time sharing systems at MIT, UCB, Stanford, and SDC had made available to over 1,000 people for a number of years [57].

Discussing their vision of the future, they predicted that linking up the existing online communities would create a still more powerful and important development - online supercommunities made up of the existing communities created by the time-sharing systems. "The hope," they explained, "is that interconnection will make available to all the communities the programs and data resources of the entire supercommunity." They predicted that the future would bring "a mobile network of networks - ever changing in both content and configuration." And just as Licklider and Taylor realized that a time-sharing system was more than a collection of computers and software, Corbató notes that it was Fano who recognized that "a time-sharing system was more than just a set of people using a common resource; it was also a means of communicating and sharing ideas" [58].

Another time-sharing pioneer, Doug Ross, observed that Project MAC made CTSS available, rather than waiting for the ideal technical system to be developed, as others had favored. By producing a prototype and encouraging others to contribute to it, CTSS had a significant impact on those who then had the ability to build into the system what they needed and to contribute so it would serve their needs. "I always say," Ross concluded, "you can't design an interface from just one side" [59]. This quality of putting an open system out and encouraging people to contribute to it to make it what they needed, made it possible to build a human-centered rather than technology-centered system [60].

Summing up the achievement of the Project MAC pioneers, John A. N. Lee, editor of two special issues of The IEEE Annals of the History of Computing which document the development of time-sharing and Project MAC at MIT, writes:

With the development of computer networking, which almost naturally followed on the development of time-sharing and interactive computing, it is as if the whole world now time-shares myriad computers, providing facilities which were beyond the dreams of even the MIT researchers of 1960...But this is where it started - with the ideas of John McCarthy, the implementation skills of Fernando Corbató, the vision of J. C. R. Licklider, and the organizational skills of Robert Fano [61].

The Implications

The pioneers of cybernetics and multi-access computing who gathered at the MIT centennial in the Spring of 1961 to discuss the future of computing proposed that the crucial issue in trying to solvea problem is how to formulate the question. They expressed concern that the computer would bring great changes into our world and recommended that people who understood the issues involved be part of setting government policy regarding these developments.

The pioneers also observed that there were opposing visions of what the future should be. One road was that of human-computer symbiosis, of a close interaction between the human and the computer so each could function more effectively. "The hope is that, in not too many years," J. C. R. Licklider wrote, "human brains and computing machines will be coupled together very tightly, and that the resulting partnership will think as no human brain has ever thought and process data in a way not approached by the information- handling machines we know today" [62]. The other road was that of creating computers that would be able to do the thinking or problem solving without human assistance. Pioneers such as Licklider explained that "man-computer symbiosis is probably not the ultimate paradigm for complex technological systems" and that at some point in the future "electronic or chemical 'machines' will outdo the human brain in most of the functions we now consider exclusively within its province." He maintained, however, that, "there will nevertheless be a fairly long interim during which the main intellectual advances will be made by men and computers working together in intimate association" [63]. Though Licklider was willing to concede "dominance in the distant future to celebration of machines alone," he recognized the creative and important developments that the partnership between the human and computer would make possible. He predicted that the years of human-computer symbiosis, "should be intellectually the most creative and exciting in the history of mankind" [64].

In the years following the development of CTSS and Project MAC and the linking of different time-sharing systems to create a supercommunity of online communities which became known as the ARPANET, the firm foundation set by CTSS and Project MAC and the helpful vision and direction set by Licklider, Fano, and other pioneers of the period gave birth to the sprawling and impressive networking communities that today we call the Internet and Usenet.

The pioneers of time-sharing and interactive computing provided a vision of human-computer symbiosis as an intellectual advance for humans. Online human-computer and computer-facilitated human-to-human communication were seen as the embodiment of this symbiosis. The vision of the computer pioneers of the 1960s, of human-computer symbiosis and of a multi-access, interactive, network of networks, or a supercommunity of online communities, is a vision that can still fruitfully guide work to build and extend the global computer network in the United States and around the world today.


1. "The Project MAC Interviews," IEEE Annals of the History of Computing 14 (2)(1992): 15 (hereafter, Annals). The interviews were conducted on October 18, 1988, in two group interviews/recollection exchanges. The interviewers were John A. N. Lee and Robert Rosin. The participants were Fernando J. Corbató, Robert M. Fano, Martin Greenberger, J. C. R. Licklider, Douglas T. Ross, and Allan L. Scherr.

2. Martin Greenberger, ed. Management and Computers of the Future (Cambridge, Mass.: MIT Press, 1962) 8. This book was later published in hard cover and paperback under the title Computers and the World of the Future.

3.. John R. Pierce, "Communication," Scientific American 227 (September 1972), 31-41. The September 1972 issue of Scientific American also appeared as a book, Communications: A Scientific American Book (San Francisco: W. H. Freeman, 1972).

4. Ibid., 33.

5. Ibid., 41.

6. "Challenge Interview: Norbert Wiener: Man and the Machine," June 1959, in Collected Works of Norbert Wiener with Commentaries, vol. 4 (Cambridge, Mass.: MIT Press, 1985) 717.

7. Norbert Wiener, Cybernetics: or Control and Communication in the Animal and the Machine (Cambridge, Mass.: MIT Press, 1948), 11-12. Wiener wrote, "In choosing this term, we wish to recognize that the first significant paper on feedback mechanisms is an article on governors, which was published by Clerk Maxwell in 1868....We also wish to refer to the fact that the steering engines of a ship are indeed one of the earliest and best-developed forms of feedback mechanisms."

8. Norbert Wiener, God and Golem, Inc. (Cambridge, Mass.: MIT Press, 1964), 71.

9. Norbert Wiener, "A Scientist's Dilemma in a Materialist World," in Collected Works, vol. 4, 709.

10. Norbert Wiener, lAm A Mathematician (Cambridge, Mass.: MIT Press, 1956), 171.

11. Wiener, Cybernetics, 1.

12. From "The Legacy of Norbert Wiener: A Centennial Symposium," Cambridge, Massachusetts, 1994,19. Licklider, Fano, Minsky, and other MIT pioneers refer to the important influence that being part of the RLE had on their subsequent work.

13. Ibid.

14. One of the reasons that a computer using vacuum tubes was not appropriate for a time-sharing system, according to Robert Fano, was that the "mean time between failures was seven or nine [hours]." See Annals 14 (2) (1992): 25.

15. Chronology from Annals 14 (1) (1992): 18.

16. See Annals 14 (1) (1992): 38 for a description of the frustrations of batch processing.

17. See C. Strachey, "Time-sharing in large fast computers," Proc Int. Conf on Info Processing, UNESCO, June, 1959, 336-341. See also Frederick Brooks Jr., The Mythical Man-Month: Essays on Software Engineering (Reading, Mass.: Addison- Wesley, 1972), 146.

18. See "John McCarthy's 1959 Memorandum," Annals 14 (1) (1992): 20-21. See also J. A. N. Lee, "Claims to the Term Time-Sharing," Annals 14 (1) (1992): 16-17.

19. "John McCarthy's 1959 Memorandum," 20.

20. Annals 14 (2) (1992): 16.

21. Ibid.

22. Ibid.

23. Ibid.

24. "An Interview with J. C. R. Licklider" conducted by William Aspray and Arthur L. Norberg, tape recording, Cambridge, Massachusetts, 28 October 1988, OH 150, Charles Babbage Institute, University of Minnesota, Minneapolis, Minnesota. See also J. C. R. Licklider, "Man-Computer Symbiosis," IRE Transactions on Human Factors in Electronics, vol. HFE-1 (March 1960): 4-11. Reprinted in In Memoriam: J. C. R. Licklider 1915-1990 (Palo Alto, CA.: Digital Systems Research Center, 1990), 1-19.

25. "Interview with Licklider."

26. Licklider, Man-Computer Symbiosis, 1.

27. Robert Fano, Transmission of Information (Cambridge, Mass.: MIT Press, 1961) vii.

28. "An Interview with Robert M. Fano" conducted by Arthur L. Norberg on 20-21 April 1989, Cambridge, Massachusetts, tape recording, Charles Babbage Institute, Center for the History of Information Processing, University of Minnesota, Minneapolis.

29. Management and the Future of the Computer, 22.

30. Ibid., 24.

31. Ibid., 32.

32. Ibid., 205.

33. Ibid., 206.

34. Ibid., 207.

35. Ibid..

36. Ibid., 324.

37. Annals 14 (2) (1992): 20.

38. Annals 14 (1) (1992): 44. Teager's recommendations are described on pages 24-27. Excerpts from the Long Range Computation Study Group's recommendation for a time-sharing systems which resulted in Corbató's work on CTSS are in the same issue on pages 28-30.

39. Ibid., 45. "What we had done was [that] we had wedged out 5K words of the user address space and inserted a little operating system that was going to manage the four typewriters. We did not have any disk storage, so we took advantage of the fact that it was a large machine and we had a lot of tape drives. We assigned one tape drive per typewriter."

40. Ibid., 45-46. Corbató describes how he thought CTSS would be running on the IBM 7090 by the time he was to give a talk on it at the AFIPS Spring Joint Computer Conference in May 1962, but they were not able to get it running by the time the paper was presented. Despite his disappointment, the paper is an important historical document. See Fernando J. Corbató, Marjorie Merwm Daggett, and Robert C. Daley, "An Experimental Time-Sharing System," Proceedings-Spring Joint Computer Conference, AFIPS 21, 335-344.

41. It was called the Compatible Time-Sharing System, as it was developed in the Computation Center and so had to be compatible with the batch system running there.

42. Annals 14 (2) (1992): 22.

43. Ibid., 24.

44. Ibid.

45. Ibid., 26. Fano explained that Licklider wanted interactive computing with time-sharing. He notes that "one was the 'tool' the other the 'goal'. This is where the name MAC came from, "There was a goal and there was a tool - the tool that was most appropriate at that time." He goes on to explain that there had been the vision on the part of people like John McCarthy and later Licklider "of what could come out of it when you started building a computer utility. It didn't exist then. It didn't exist until the time of Project MAC because it was just that year that Corby finished the model that really could serve a community. It didn't exist before."' Ibid., 23.

46. Ibid. 26.

47. Ibid. Greenberger describes how he designed a subsystem for CTSS where students created a set of commands to simulate the stock market, accounting, production scheduling, online modeling, and so on. They put these commands together into a system under CTSS that they called OPS (On-line Programming and Simulation). Ibid., 27.

48. Ibid., 31.

49. Ibid., 32.

50. Ibid., 35.

51. Ibid., 33.

52. Ibid.

53. By Fall 1967, according to the "Time-Sharing System Scorecard," there were 35 time-sharing systems, either operational or planned, at research and academic sites, mainly in the United States. The scorecard also lists 15 commercial time sharing installations being planned or in existence. "Prolog to the Future," Annals 14 (2) (1992): 42-47.

54. "The Computer as a Communication Device," Science and Technology 76 (April 1968): 21-31, as reprinted in ln Memoriam: J. C. R. Licklider: 1915-1990," 21.

55. Ibid., 30-31.

56. Ibid., 31.

57. The time-sharing systems they are describing are listed in the "Time-Sharing System Scorecard" as having been begun in the following years: MIT (Project MAC at MIT, begun in May 1963), UCB (Project GENIE at the University of California, Berkeley, begun in April 1965), Stanford University (Stanford, California, begun in August 1964), and SDC (Systems Development Corporation, Santa Monica, California, begun in August 1964).

58. Annals 14 (1) (1992): 48.

59. Ibid., 51.

60. Annals 14 (2) (1992). One of the interviewers, Robert Rosin, noted, "You see, if what you're trying to do is optimize technical resources (physical resources), Herb's point of view was exactly right. If you try to optimize the use of human resources, then the point of view you were taking was a lot closer to reality."

61. Annals 14 (1) (1992): 3-4.

62. Licklider, "Man-Computer Symbiosis," 3. Licklider proposed the role that each partner will play in the symbiotic relationship. The human partner will "set the goals, formulate the hypotheses, determine the criteria, and perform the evaluations." The computers "will do the routiizable work that must be done to prepare the way for insights and decisions in technical and scientific thinking." Ibid., 1.

63. Ibid., 2-3.

64. Ibid.

Thanks to Tom Van Vleck, Alex McKenzie, and Fernando Corbató for pointing out sources that were helpful in doing the research for this paper. Also, thanks to Scott Dorsey who suggested I try to find out about Project MAC. Robert Fano provided helpful corrections. Marilyn Potes and Sumner Rosen provided essential reference material. Various people on Usenet provided valuable comments and corrections. Another reference which covers this material is "The Evolution of Interactive Computing Through Time-Sharing and Networking" by Judy Elizabeth O'Neill, June 1992. The interviews in the IEEE Annals of the History of Computing special issues (vol. 14, nos. 1 and 2) are an important source of information about the period. They are supplemented by interviews that are available from the Charles Babbage Institute.

An earlier version of this chapter by Ronda Hauben was posted on Usenet in Winter 1994.

About the Authors

Michael Hauben has participated in online communities since the early 1980s. He has worked at the University of Detroit/Mercy and Columbia University helping people use and understand computers. He is a graduate of Columbia University with a BA in Computer Science. Through his pioneering interactive online research, Michael coined the term "Netizen" into popular use. He is now a graduate student at Teachers College of Columbia University studying computer mediated communication. Having given the Amateur Computerist newsletter its name, he continues to contribute articles on a regular basis. He has appeared on documentaries about the Internet on TV Tokyo, and has been frequently consulted to comment on the growing importance of this new democratic medium. He has given talks in the United States, Japan, and Canada about the social significance and history of the Internet. He is a member of the ACM, IEEE and IEEE Computer Society. He enjoys listening and dancing to electronic music, working with children and helping people to communicate. Michael is the host of the Netizens Cyberstop World Wide Web page.

Ronda Hauben has her BA from Queens College and her MA from Tufts University. She has taught at Stillman College in Alabama and Wheelock College in Massachusetts. Most recently she taught introductory Unix, e-mail and Internet classes at Columbia University. Part of the online community since 1988, she has helped to pioneer online research, and her work has benefited from the comments and contributions of the online community. In January 1994, some of the work was collected in the online anthology "The Netizens and the Wonderful World of the Net: On the History and Impact of Usenet and the Internet." Articles she has written have appeared in the Amateur Computerist, Linux Journal, Proceedings of the Telecommunities '95, Internet Secrets, README and other publications. She has presented talks to community, university and professional audiences. Her papers have been presented at conferences in Canada and in Ireland, as well as in the USA. She lives in New York City and enjoys participating in Usenet, studying history and going to the theater.

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